FREQUENTLY QUESTIONS

General FAQ’s

Generally, recent times have proven stoners prefer buying weed online, instead of visiting their local dispensary.
Our products are of the highest quality and are packed in discrete odor less vacuum-sealed packages.Discreet delivery is our recommended best practice and packages are tracked all the way to your home

HOW MUCH MARIJUANA CAN I ORDER?

Depending on the law governing your state, patients can buy and possess a maximum up to 4.5oz every rolling 2-week/14-day period, with the exception of bulk retail orders.

WHAT IS YOUR RETURN/REFUND POLICY?

For obvious reasons, we do not accept returns. If your package does not arrive within 6 days of payment, write to me and I will check the tracking records to see if it was delivered. If the package was not delivered due to my error I will resend or give you a refund. If the package was delivered, I will give you the tracking number so you can see for yourself it was delivered, but no refund. It could be it was intercepted by a family member or roommate and I have no control over that. Also if it was not delivered due to a customer giving a faulty address there will be no refund.

IS IT REALLY SAFE TO ORDER FROM YOU?

Safer than the street. In that case, you have money and a controlled substance at the same time and place. Pretty incriminating, easy to set up and prosecute. With topweedsuppliers, the transactions are separate. Your payments are anonymous. The package is triple sealed. Your package will look like an ordinary package so who’s to know what’s in it? Please see the security page for more information on our secure database.

HOW CAN I RESET MY PASSWORD?

If you need to reset your password, click the Forgot your Password link on the login page

Packaging and Shipping

HOW WILL MY ORDER BE PACKAGED?

Your order will be discretely packaged and vacuum-sealed to protect and maintain your privacy. We ship usingdisguised mailers or nondescript boxes with no indication of what is inside.

WOULD YOU SHIP MY PACKAGE SAFELY AND DISCREETLY?

Yes. We ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet.

I HAVEN'T RECEIVED MY PACKAGE, WHAT HAPPENED?

Insured Shipping

MY PACKAGE “REQUIRED SIGNATURE” WHY WAS THIS ASKED OF ME?

If you’re tracking your package on the Discreet Dropoff website and it looks like it’s headed to the wrong city, it’s most likely due to human error. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.

MY PACKAGE IS GOING TO THE WRONG DESTINATION WHEN TRACKED

DO YOU DELIVER WORLDWIDE?

Sounds impossible but, Yes we delivery Worldwide. As a leading activist marijuana dispensary faced with legal boundaries, our operations are stealth giving us the will power to provide weed strains to needy patients and consumers who are willing to collaborate and exercise patience as all deliveries aren’t signature required packages

WILL YOU DELIVER TO ANY ADDRESS?

We will deliver to any address (a restaurant, a bar, a shopping center, your house, whatever!) as long as your address is within one of the serviceable state. We can’t deliver to military camps, government institutions, any schools or near children, however.

Payment and Fees

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

For your convenience, we accept Bitcoin and other crypto (%10 off your next order). To pay with Bitcoins just follow the instructions shown on the checkout page.

We accept E-transfers like Walmart and Western Union as they are safe third party payment method. Payment can easily be made online with your debit card, or with cash at a store location. We provide you with instructions for an E-Transfer with your invoice. We will only ship orders once the payment has been confirmed.

HOW TO SEND A WIRE TRANSFER?

so volatile many people seem curious about getting some. Below we have listed some of the best exchanges.

HOW MUCH MARIJUANA CAN I ORDER?

Online

IS TAX INCLUDED WITH THE PRICE?

Yes. We charge 3% GST on orders. This is included in the checkout price.

WHAT ARE YOUR SHIPPING FEES?

On orders below $200 dollars we charge $25 for Standard Mail and $40 for Express Mail (Overnight). For any order over $200, the shipping is free. We ship our orders via UPS, USPS and Xpress Post (handled by Discreet Dropoff) and we provide a tracking number via email for you once the order has shipped. If you live in a remote area, your order may take a little longer to reach you.

I'VE PAID FOR MY ORDER, WHAT NEXT?

Your order will be on hold until we authenticate payment via E-transfer or Bitcoin (when we process your order). Once payment is received, your order will ship same day or within 1 business day.

WHAT HAPPENS WHEN I DON'T PAY FOR MY ORDER?

Once you’ve placed your order, the next step in the process will be to submit payment. Your order will be kept On Hold till we receive payment. If we do not receive your payment within 1 week, your order will be canceled.

Ordering Weed

HOW TO MAIL ORDER WEED WITH Silky Road Pharma? ($160 MINIMUM ORDER)

It’s easy to order from us.

DO YOU ISSUE REFUNDS OR EXCHANGES?

Yes we issue refunds or exchanges for most products with the exception of organic flowers and edibles. If you believe that you have a defective product please contact us within 48 hours of receiving the product. Please note that we only issue refunds in the form of points.

WHEN DOES MY ORDER SHIP OUT?

Your order is shipped the same business day, if we receive your order and payment by our 1pm (GMT-7) cutoff time. If we receive your order and payment after 1pm (GMT-7), your order will be shipped the next business day, except for overnight express delivery.

DO YOU DELIVER WORLDWIDE?

If you want to edit or add to your order, you’ll need to create a new order with us. We will then cancel the old order. Email us at infos@silkyroadpharma.com with your order number that you want cancelled. This order will be cancelled or edited if it hasn’t been sealed or shipped out yet.